| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00008719 |
Facebook |
Singapore |
2024-09-03 13:23:00 |
LOW |
XSP1 |
Zul |
T200115206 - [SH][APAC PN][new][AS137367][XSP1] iForte Solusi Infotek - eXchange 1x1x100G - 4 Sep 2024
Date: 4th Sep 2024
Time: 2pm to 6pm local time |
Dhivagaran M Prapakaran |
|
SFR-00008718 |
Facebook |
Taiwan |
2024-09-03 13:05:00 |
LOW |
TPE5 |
Zul |
TPE5: Level 8 and 10 Cabinet
support at TPE5 on 4th September, 10am |
Chua Jen Sen |
|
SFR-00008717 |
Facebook |
Malaysia |
2024-09-03 12:05:00 |
LOW |
KUL3 |
Zul |
[FX889766] [LOW]nwt18938336 - [KUL3] SmartHands Request
Start Date: 2024-09-04 09:00
End Date: 2024-09-04 11:00 |
Han Teck Oon |
|
SFR-00008716 |
Facebook |
Hong Kong |
2024-09-03 10:46:00 |
HIGH |
HKG4 |
Zul |
URGENT - T200573424 - [APAC][SMARTHANDS][HKG4][TROUBLESHOOTING] - 3 SEP 2024
DATE: 3 SEPT
TIME: Please schedule this afternoon, if possible
TYPE OF REMOTEHANDS : AD-HOC, NEW PROJECT, TURNUP |
DOMINGO RAMANT |
|
SFR-00008715 |
Facebook |
New Zealand |
2024-09-03 09:16:00 |
LOW |
AKL1 |
Zul |
[FX889747] [HIGH]nwt18938055 - [AKL1] SmartHands Request
Start Date: 2024-09-04 09:00
End Date: 2024-09-04 17:00 |
Wei Kai Ng |
|
SFR-00008714 |
Facebook |
Singapore |
2024-09-02 02:16:00 |
HIGH |
SIN8 |
Syima |
[FX889679] [HIGH]nwt18937297 - [SIN8] SmartHands Request |
Jennifer Hays |
|
SFR-00008713 |
Facebook |
Singapore |
2024-09-02 16:00:00 |
LOW |
SIN11 |
Syima |
[FX889448] [MEDIUM]nwt18935863 - [SIN11] SmartHands Request |
Tom McNicholas |
|
SFR-00008712 |
Facebook |
Malaysia |
2024-09-02 14:47:00 |
LOW |
SIN9 |
Zul |
[FX889437] [HIGH]nwt18935750 - [SIN9] SmartHands Request
Start Date: 2024-09-03 09:00
End Date: 2024-09-03 17:00 |
Wei Kai Ng |
|
SFR-00008711 |
Facebook |
Taiwan |
2024-09-01 01:51:00 |
LOW |
TPE1 |
Anis |
[FX889333] [MEDIUM]nwt18931861 - [TPE1] SmartHands Request |
Billy Terrell |
|
SFR-00008710 |
Facebook |
Singapore |
2024-08-30 18:55:00 |
LOW |
SIN6 |
Anis |
[FX889038] [MEDIUM]nwt18926987 - [SIN6] SmartHands Request |
Bruno daSilva |
