| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009326 | Meta | Philippines | 2025-02-02 03:35:00 | LOW | MNL3 | Syima | Start Date: 2025-02-03 09:00 End Date: 2025-02-03 17:00 | Jessica Piesco |
| SFR-00009325 | Meta | Philippines | 2025-02-01 08:42:00 | LOW | MNL3 | Syima | Start Date: 2025-02-04 09:00 End Date: 2025-02-04 17:00 | Milen Marinov |
| SFR-00009324 | Meta | Malaysia | 2025-02-01 04:37:00 | LOW | SIN9 | Syima | Start Date: 2025-02-04 10:00 End Date: 2025-02-04 14:00 | Damien Austin |
| SFR-00009323 | Meta | Hong Kong | 2025-01-31 23:22:00 | HIGH | HKG4 | Zul | Start Date: 2025-02-01 00:00 End Date: 2025-02-01 05:00 | Szilard Povisel |
| SFR-00009322 | Meta | Philippines | 2025-01-31 20:03:00 | LOW | MNL3 | Zul | Start Date: 2025-02-04 14:00 End Date: 2025-02-04 15:00 | Joseph O'Donnell |
| SFR-00009321 | Meta | Malaysia | 2025-01-31 16:16:00 | LOW | KUL2 | Zul | Start Date: 2025-02-03 12:00 End Date: 2025-02-03 13:00 | Joseph O'Donnell |
| SFR-00009320 | Meta | Malaysia | 2025-01-31 09:13:00 | LOW | KUL2 | Syima | Date: Feb 3, 2025, onwards for 2 weeks. Task : T212911669 SoW: Refresh of 6 racks, decommissioning and cluster rebalancing | Aravind Kesavan |
| SFR-00009319 | Meta | Hong Kong | 2025-01-31 08:53:00 | HIGH | HKG4 | Syima | Start Date: 2025-01-31 10:00 End Date: 2025-01-31 11:00 | Bennet Joseph |
| SFR-00009318 | Meta | Singapore | 2025-01-31 05:16:00 | HIGH | SIN1 | Syima | Start Date: 2025-01-31 08:00 End Date: 2025-01-31 12:00 | Kenny Pierce |
| SFR-00009317 | Meta | Taiwan | 2025-01-31 02:25:00 | LOW | TPE1 | Nabil | Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS FNA EDGE on +1 6503087200 option 3 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Troubleshoot Server Equipment Please perform a reseat on PSU 2 as we are seeing an error that there is no Output from that PSU ## Host Location ## name = fnedge967.01.tpe1.facebook.com asset_tag = 11387161 serial_number = SGH421LTRX model_obj.make = HP model_obj.model = DL380G10PLUS_ICX_TRAFFIC suite = IDC160-FB row = 2 rack = 07 rack_position = 26 Meta reference number: nwt19753808 | Seth Gallegos |