| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00008262 |
Facebook |
Philippines |
2024-05-23 15:49:00 |
LOW |
MNL1 |
Zul |
T190117661 | [APAC][SMARTHANDS][MNL1][TROUBLESHOOTING] | DATE: 24 MAY 2024 TIME: 9AM LOCAL TIME | |
Leon LimQianRong |
|
SFR-00008261 |
Facebook |
Malaysia |
2024-05-23 12:47:00 |
HIGH |
KUL3 |
Syima |
[FX762946] [HIGH] - nwt18458341, - [KUL3] SmartHands Request |
Prem Anand Arul Prakash |
|
SFR-00008260 |
Facebook |
Singapore |
2024-05-23 08:00:00 |
LOW |
SIN1 |
Syima |
[FX762838] [MEDIUM] - nwt18527490, - [SIN1] SmartHands Request |
Dave Hecker |
|
SFR-00008259 |
Facebook |
Hong Kong |
2024-05-22 22:19:00 |
LOW |
HKG4 |
Zul |
[FX762247] [LOW] - nwt18525491, - [HKG4] SmartHands Request
Start Date: 2024-05-24 09:00
End Date: 2024-05-24 17:00 |
Prakadeesan Selvaraj |
|
SFR-00008258 |
Facebook |
Malaysia |
2024-05-22 02:03:00 |
LOW |
KUL3 |
Zul |
[FX761696] [MEDIUM] - nwt18518772, - [KUL3] SmartHands Request
Start Date: 2024-05-23 09:00
End Date: 2024-05-23 13:00 |
Jessie San Juan |
|
SFR-00008257 |
Facebook |
Singapore |
2024-05-21 16:10:00 |
LOW |
SIN1 |
Zul |
[FX760919] [HIGH] - nwt18041560, - [SIN1] SmartHands Request
Start Date: 2024-05-23 09:00
End Date: 2024-05-23 12:00 |
Gonzales Jasper Babaan |
|
SFR-00008256 |
Facebook |
Singapore |
2024-05-21 14:51:00 |
LOW |
SIN6 |
Syima |
T189839247 | SIN6 | SG3:05:020210 - 2024-05-23 - 10:00 AM - SGT - Smart-hands Request | |
See Kian Herng |
|
SFR-00008255 |
Infinera |
Malaysia |
2024-05-21 14:21:00 |
LOW |
NTT |
Syima |
Receiving DCN |
Billy |
|
SFR-00008254 |
Facebook |
Taiwan |
2024-05-21 12:33:00 |
HIGH |
TPE3 |
Syima |
[FX760793] [MEDIUM] - nwt18427323, - [TPE3] SmartHands Request |
Pablo Gonzalez |
|
SFR-00008253 |
Lumen |
Singapore |
2024-05-21 11:44:00 |
LOW |
SG1 |
Syima |
Device Collection from Eqx SG1 |
Ghazali Lokman |
