| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00007536 |
Facebook |
Malaysia |
2023-11-02 23:58:00 |
LOW |
KUL3 |
Syima |
[FX507780] - nwt17274245, - [KUL3] SmartHands Request |
Fortune Tsondayi |
|
SFR-00007535 |
Facebook |
Australia |
2023-11-02 15:32:00 |
LOW |
SYD2 |
Syima |
SYD2 | AC Temp Sensors Troubleshooting | 06 Nov 2023 | PROGW140246/T123510056 |
Raymond Pak |
|
SFR-00007534 |
Facebook |
Singapore |
2023-11-02 15:11:00 |
HIGH |
XSP2 |
Syima |
XSP2 | PDU Issue | 03 Nov 2023 | T168208003 |
Raymond Pak |
|
SFR-00007533 |
Facebook |
Hong Kong |
2023-11-02 14:17:00 |
LOW |
HKG7 |
Zul |
[FX507344] - nwt17264994, - [HKG7] SmartHands Request
Activity start time: 2023-11-03 09:00
Activity end time: 2023-11-03 17:00 |
Pyie Sone Aung |
|
SFR-00007532 |
Facebook |
Singapore |
2023-11-02 12:05:00 |
LOW |
XSP1 |
Zul |
[FX507310] - nwt17252647, - [XSP1] SmartHands Request
Activity start time: 2023-11-03 10:00
Activity end time: 2023-11-03 14:00 |
Gonzales Jasper Babaan |
|
SFR-00007531 |
Facebook |
Singapore |
2023-11-02 11:56:00 |
LOW |
XSP1 |
Zul |
[FX507283] - nwt17216963, - [XSP1] SmartHands Request
Activity start time: 2023-11-06 09:00
Activity end time: 2023-11-06 17:00 |
Minhui Yeh |
|
SFR-00007530 |
Facebook |
Malaysia |
2023-11-02 07:43:00 |
LOW |
SIN9 |
Zul |
[T168833329] SIN9 Physical Audit
by today or tomorrow |
Stephen Dunn |
|
SFR-00007529 |
Facebook |
Hong Kong |
2023-11-02 12:22:00 |
HIGH |
HKG1 & HKG4 |
Muhammad Syafiq |
Request 1 engineer onsite in each HKG1 & HKG4 to standby ASW Insertion migration.
Onsite standby: Nov 2 11:55 pm – Nov 3 09:00 am HKT |
Stephen Dunn |
|
SFR-00007528 |
Facebook |
Taiwan |
2023-11-01 15:09:00 |
HIGH |
TPE3 |
Muhammad Syafiq |
Activity start time: 2023-11-02 09:00
Activity end time: 2023-11-02 17:00
Scope of work:
Scope of Work #1: Troubleshoot Network Equipment |
Gonzales Jasper Babaan |
|
SFR-00007527 |
Facebook |
Singapore |
2023-11-01 14:11:00 |
LOW |
XSP1 |
Anis |
[FX505270] - [XSP1] SmartHands Request |
Arnold Hui |
