| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00007709 |
Facebook |
Taiwan |
2023-12-12 02:13:00 |
LOW |
TPE1 |
Anis |
[FX555977] - nwt17224791, - [TPE1] SmartHands Request |
Vincent Salamanca |
|
SFR-00007708 |
Facebook |
Hong Kong |
2023-12-11 23:14:00 |
HIGH |
HKG1 |
Anis |
[FX555608] - nwt17566775, - [HKG1] SmartHands Request |
Barry Walsh |
|
SFR-00007707 |
Facebook |
Philippines |
2023-12-11 20:38:00 |
LOW |
SGL1 |
Anis |
[FX555323] - nwt17494514, - [SGL1] SmartHands Request |
Jasper Babaan |
|
SFR-00007706 |
Facebook |
Hong Kong |
2023-12-11 20:18:00 |
LOW |
HKG1 |
Anis |
[FX555253] - nwt17507077, - [HKG1] SmartHands Request |
Lucas Tavares |
|
SFR-00007705 |
Facebook |
Hong Kong |
2023-12-11 12:14:00 |
HIGH |
HKG1 |
Muhammad Syafiq |
Hi team. New request:
*SFR-00007704*
*SIN1*
Activity start time: 2023-12-13 04:00
Activity end time: 2023-12-13 08:00
Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS NETWORK BREAKFIX on +1 6503087200 option 1 and mention Meta reference# associated to each scope of works to work together with a Facebook engineer.
Scope of work:
Scope of Work #1: Unknown
Scope of Work:
The Smart Hands is required to call our team on +1 650 308 7200 Press 1 before starting any onsite activity and refer to our nwt17510467
SH to collect RMA and call our hotline for activity
Meta reference number: nwt17510467
The inbound logistics reference number for this RMA is 1-231242953448
Thank You. |
Kent Low |
|
SFR-00007704 |
Facebook |
Singapore |
2023-12-11 12:11:00 |
LOW |
SIN1 |
Muhammad Syafiq |
Activity start time: 2023-12-13 04:00
Activity end time: 2023-12-13 08:00 |
Bennet Joseph |
|
SFR-00007703 |
Facebook |
Taiwan |
2023-12-11 10:45:00 |
HIGH |
TPE5 |
Muhammad Syafiq |
Activity start time: 2023-12-12 10:00
Activity end time: 2023-12-12 12:00 |
Bennet Joseph |
|
SFR-00007702 |
Facebook |
Singapore |
2023-12-11 09:38:00 |
HIGH |
SIN6 |
Muhammad Syafiq |
Activity start time: 2023-12-11 11:30
Activity end time: 2023-12-11 17:00 |
Gonzales Jasper Babaan |
|
SFR-00007701 |
Facebook |
Singapore |
2023-12-11 09:28:00 |
HIGH |
|
Muhammad Syafiq |
Activity start time: 2023-12-13 09:00
Activity end time: 2023-12-13 17:00 |
Arnold Hui |
|
SFR-00007700 |
Facebook |
Hong Kong |
2023-12-10 20:11:00 |
LOW |
HKT1 |
Anis |
[T163180621] HKT PR.HKT1 Rename |
Stephen Dunn |
