| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00011992 | Meta | Malaysia | 2026-07-16 11:16:00 | High | SIN9 | nurhafiz | Start Date: 2026-07-17 09:00 End Date: 2026-07-17 17:00 | Nathaley Pek |
| SFR-00011991 | Meta | Malaysia | 2026-07-16 11:10:00 | High | SIN9 | nurhafiz | Start Date: 2026-07-17 09:00 End Date: 2026-07-17 17:00 | Nathaley Pek |
| SFR-00011990 | Meta | Singapore | 2026-07-16 10:51:00 | High | SIN11 | nurhafiz | Date and Time (Site Local Time): 2026-07-17 9:00 AM | Dhivagaran Prapakaran |
| SFR-00011989 | Meta | Malaysia | 2026-07-16 10:15:00 | High | SIN9 | nurhafiz | Start Date: 2026-07-17 09:00 End Date: 2026-07-17 17:00 | Nathaley Pek |
| SFR-00011988 | Meta | Malaysia | 2026-07-16 10:05:00 | High | KUL3 | nurhafiz | Start Date: 2026-07-17 10:00 End Date: 2026-07-17 17:00 | Apple Kam |
| SFR-00011987 | Meta | Malaysia | 2026-07-16 09:21:00 | High | SIN9 | nurhafiz | Schedule date and time Start Date : [2026-07-17] Start Time : [2:00 PM] End Date : [2026-07-17] End Time : [4:00 PM] Timezone : [MYT] Number of Smart-hands engineer required onsite : [1] How long smart-hands need to stay onsite ? [1 Hour] Do you need any support from colo engineer : [Yes] Number of colo engineer needed : [1] | Donald Dave Lacsamana |
| SFR-00011986 | Meta | New Zealand | 2026-07-16 08:17:00 | Critical | AKL1 | nurhafiz | Start Date: 2026-07-16 15:00 End Date: 2026-07-16 16:00 | Prem Anand Arul Prakash |
| SFR-00011985 | Meta | Philippines | 2026-07-16 05:02:00 | High | MNL1 | nurhafiz | Start Date: 2026-07-17 09:00 End Date: 2026-07-17 17:00 | Milen Marinov |
| SFR-00011984 | Meta | Australia | 2026-07-16 02:43:00 | CRITICAL | SYD2 | Hazim | Start Date: 2026-07-16 04:30 End Date: 2026-07-16 08:30 | Kelsey Bryant |
| SFR-00011983 | Meta | Australia | 2026-07-16 01:47:00 | CRITICAL | SYD2 | Hazim | Start Date: 2026-07-16 04:30 End Date: 2026-07-16 08:30 | Kelsey Bryant |