| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006883 |
Facebook |
Taiwan |
2023-06-08 13:12:00 |
HIGH |
TPE1 |
Muhammad Syafiq |
[FX382566] - nwt16497902, - [TPE1] SmartHands Request
Activity start time: 2023-06-09 09:00
Activity end time: 2023-06-09 23:00
Scope of work:
Scope of Work #1: Troubleshoot Server Equipment |
Barry Walsh |
|
SFR-00006882 |
Facebook |
Singapore |
2023-06-08 12:40:00 |
LOW |
XSP1 |
Muhammad Syafiq |
[FX382562] - nwt16469299, - [XSP1] SmartHands Request
Activity start time: 2023-06-12 13:00
Activity end time: 2023-06-12 21:00 |
Lucas Tavares |
|
SFR-00006881 |
Facebook |
Hong Kong |
2023-06-08 14:47:00 |
HIGH |
HKG7 |
Anis |
HKG7 | DC Panel Replacement | 09 Jun 2023 |
Raymond Pak |
|
SFR-00006880 |
Facebook |
Taiwan |
2023-06-08 12:08:00 |
HIGH |
TPE1 |
Anis |
[FX382242] - nwt16486199, - [TPE1] SmartHands Request Activity start time: 2023-06-09 09:00
Activity end time: 2023-06-09 17:00 |
Pyie Sone Aung |
|
SFR-00006879 |
Facebook |
Philippines |
2023-06-07 13:47:00 |
HIGH |
MNL1 |
Muhammad Syafiq |
[FX381476] - [MNL1] SmartHands Request
Activity start time: 2023-06-08 10:00
Activity end time: 2023-06-08 16:00 |
Vincenz Niño Almanzor |
|
SFR-00006878 |
Facebook |
Taiwan |
2023-06-07 12:03:00 |
HIGH |
TPE3 |
Muhammad Syafiq |
[FX381391] - nwt16493149, - [TPE3] SmartHands Request
Activity start time: 2023-06-08 09:00
Activity end time: 2023-06-08 17:00
Scope of Work #1: Troubleshoot Network Equipment |
Vincent O'Rourke |
|
SFR-00006877 |
Facebook |
Hong Kong |
2023-06-07 09:17:00 |
HIGH |
HKT1 |
Muhammad Syafiq |
HKT1 | RMA installation | 8th - 9th June 2023 |
Date: 8th - 9th June 2023
Time: 09:00 am
SOW: RMA installation
POC: Derek & Donn |
Leon Lim |
|
SFR-00006876 |
Facebook |
Singapore |
2023-06-07 13:36:00 |
HIGH |
SIN1 |
Anis |
[FX381188] - nwt16478414, - [SIN1] SmartHands Request Activity start time: 2023-06-08 09:00
Activity end time: 2023-06-08 17:00 |
Kanyou Vue |
|
SFR-00006875 |
Facebook |
Hong Kong |
2023-06-07 11:01:00 |
HIGH |
HKG7 |
Anis |
HKG7 | RMA installation | 8th - 9th June 2023 | |
Leon LimQianRong |
|
SFR-00006874 |
Facebook |
Singapore |
2023-06-07 04:00:00 |
HIGH |
SIN1 |
Anis |
[FX380831] - nwt16465078, - [SIN1] SmartHands Request Activity start time: 2023-06-07 05:00
Activity end time: 2023-06-07 13:00 |
Pyie Sone Aung |
