| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006559 |
Facebook |
Taiwan |
2023-03-13 12:48:00 |
HIGH |
TPE3 |
Muhammad Syafiq |
Starting Date and Time: Mar 14, 2023 9:00 AM LT
Ending Date and Time: Mar 14, 2023 5:00 PM LT |
Kang Kevanna |
|
SFR-00006558 |
Facebook |
Singapore |
2023-03-13 12:05:00 |
HIGH |
XSP1 & XSP2 |
Muhammad Syafiq |
Site: XSP1 & XSP2
Date: 14th – 17th March 2023
Time: 0900 – 1800hrs
SOW: RLS Turn up
POC: Derek |
Leon Lim |
|
SFR-00006557 |
Facebook |
Malaysia |
2023-03-11 13:34:00 |
|
KUL3 |
Muhammad Syafiq |
Starting Date and Time: Mar 13, 2023 10:00 AM LT
Ending Date and Time: Mar 13, 2023 12:00 PM LT
Scope Of Work:
SH should call us on +16503087200 and press option 1 before the activity and mention FB ticket nwt16191577 so that we can troubleshoot together: SH is to reseat power cables on PEM 5.
PEM 5:
State: Offline
Capacity: 2700 W (maximum 2700 W)
AC input: Not ready
name = pr02.kul3.tfbnw.net
datacenter = kul3
suite = 1-002
row = 2
rack = 04
rack_position = 01
serial_number = ER184
asset_tag = 2770252
make = Juniper Networks
model = PTX10008-PREMIUM
Meta reference number: nwt16191577 |
Kang Kevanna |
|
SFR-00006556 |
Facebook |
Malaysia |
2023-03-11 10:07:00 |
LOW |
KUL2 |
Muhammad Syafiq |
Start Date: 2023-03-14 04:00 LT
End Date: 2023-03-14 12:00 LT |
Kang Kevanna |
|
SFR-00006554 |
Facebook |
Singapore |
2023-03-10 21:01:00 |
LOW |
XSP2 |
Syima |
XSP2 Smart Hands Request #45179 | Mar 13 | nwt16187631 |
Sulaiman Mohamed |
|
SFR-00006553 |
Facebook |
Singapore |
2023-03-10 17:20:00 |
LOW |
XSP1 |
Syima |
XSP1 Smart Hands Request #45166 | Mar 13 | nwt16187007 |
Qi Hong Tay |
|
SFR-00006547 |
Facebook |
Singapore |
2023-03-09 08:32:00 |
LOW |
XSP1 |
Syima |
XSP1 Smart Hands Request #45166 | Mar 13 | nwt16187007 |
Qi Hong Tay |
|
SFR-00006552 |
Facebook |
Hong Kong |
2023-03-10 11:33:00 |
HIGH |
HKG7 |
Zul |
Start Date: 2023-03-10 17:00 LT
End Date: 2023-03-11 01:00 LT |
Kang Kevanna |
|
SFR-00006549 |
Facebook |
Hong Kong |
2023-03-10 09:33:00 |
LOW |
HKT1 |
Zul |
Start Date: 2023-03-13 10:00 HKT
End Date: 2023-03-13 12:00 HKT |
May Lim |
|
SFR-00006550 |
Facebook |
Hong Kong |
2023-03-10 09:35:00 |
LOW |
HKT1 |
Zul |
Date: 13th – 17th March 2023
Time: 0900 – 1800hrs |
Leon Lim |
