| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006536 |
Facebook |
Hong Kong |
2023-03-06 17:19:00 |
HIGH |
HKT1 |
Muhammad Syafiq |
Start Date: 2023-03-07 10:00 HKT
End Date: 2023-03-07 12:00 HKT |
Erick Contieri |
|
SFR-00006535 |
Facebook |
Taiwan |
2023-03-06 11:07:00 |
|
TPE5 |
Anis |
TPE5 Smart Hands Request | 6 Mar nwt16123295 |
Arnold Hui |
|
SFR-00006534 |
Facebook |
Hong Kong |
2023-03-06 09:46:00 |
LOW |
HKT1 |
Anis |
HKT1 | Ciena Installation for Router | 7th March - 10th March 2023 |
Leon LimQianRong |
|
SFR-00006533 |
Facebook |
Hong Kong |
2023-03-05 17:05:00 |
HIGH |
HKT1 |
Muhammad Syafiq |
Start Date: 2023-03-06 09:00 HKT
End Date: 2023-03-06 17:00 HKT
Scope of Work:
1: Please assist to process the following Tech request.
Note: Tech should call us on +16503087200 and press 3 before the activity and mention FB ticket > so that we can troubleshoot together. Please do not start activity before contacting us. |
Vitor Teixeira |
|
SFR-00006532 |
Facebook |
Singapore |
2023-03-04 14:15:00 |
LOW |
SIN6 |
Anis |
SIN6 Smart Hands Request 44553 | Mar 06 | nwt16164398 |
Arnold hui |
|
SFR-00006531 |
Facebook |
Japan |
2023-03-03 07:09:00 |
LOW |
ITM1 |
Anis |
Start Date: 2023-03-06 09:00 JST
End Date: 2023-03-06 17:00 JST |
Billy Terrell |
|
SFR-00006530 |
Facebook |
Malaysia |
2023-03-02 19:24:00 |
LOW |
SIN9 |
Zul |
Please allocate one technician onsite SIN9 tomorrow to reseat server’s PSU. |
Stephen Dunn |
|
SFR-00006529 |
Facebook |
Taiwan |
2023-03-02 16:52:00 |
LOW |
TPE5 |
Zul |
Date: 3 Mar 2023
Time: 9:00 am |
Aravind Kesavan |
|
SFR-00006528 |
Facebook |
Taiwan |
2023-03-02 16:50:00 |
LOW |
KHH1 |
Zul |
Starting Date and Time: Mar 06, 2023 1:00 PM
Ending Date and Time: Mar 06, 2023 6:00 PM |
Minhui Yeh |
|
SFR-00006527 |
Facebook |
Hong Kong |
2023-03-02 15:17:00 |
LOW |
HKG7 |
Zul |
Start Date: 2023-03-03 15:00 HKT
End Date: 2023-03-03 23:00 HKT |
May Lim |
