| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00005557 |
Facebook |
Malaysia |
2022-06-28 18:32:00 |
HIGH |
KUL2 |
Anis |
Start Date: 2022-06-29 08:00 +08
End Date: 2022-06-29 17:00 +08 |
Joe Sheane |
|
SFR-00005556 |
Lumen |
Singapore |
2022-06-28 11:37:00 |
LOW |
Global Switch |
Aiden |
After you have the 4TB drive (shipment# 1Z6R081A6670587879/Equinix ticket# 1-217980138851) on hand and completed ticket 23471465-1 & 24132870-1, please also support this drive replacement of mint1507.sng4 (Global Switch). This case can arrange on another day. |
Wai Hung Kwong |
|
SFR-00005555 |
Lumen |
Singapore |
2022-06-28 11:22:00 |
HIGH |
Tai Seng Drive |
Aiden |
collect card NTK539TD and NTK529BB from Leena. And then going to troubleshoot SNGPSITNKAA050102C at 9 Tai Seng Drive. |
Wai Hung Kwong |
|
SFR-00005554 |
Lumen |
Singapore |
2022-06-28 11:10:00 |
LOW |
SG1 |
Aiden |
Field Support to SG1 and support the 4U server replacement |
Wai Hung Kwong |
|
SFR-00005553 |
Facebook |
Malaysia |
2022-06-28 09:23:00 |
LOW |
KUL3 |
Aiden |
Date: Jun 29th – Jul 8th 2022
Reference Task: T124544143 |
Stephen Dunn |
|
SFR-00005552 |
Facebook |
Hong Kong |
2022-06-27 18:39:00 |
HIGH |
HKG4 |
Syima |
|
Erick Contieri |
|
SFR-00005551 |
Facebook |
Singapore |
2022-06-27 16:22:00 |
HIGH |
XSP1 |
Syima |
|
Joe Sheane |
|
SFR-00005550 |
Vetas |
Hong Kong |
2022-06-27 14:48:00 |
LOW |
HKG5 |
Zul |
HKG5
3 Chun Cheong Street Tseung Kwan O Industrial Estate HK.NEW TERRITORIES
Date: 29 Jun 2022
Time: 0900 hrs local time |
Raymond Pak |
|
SFR-00005549 |
Facebook |
Philippines |
2022-06-24 21:21:00 |
LOW |
MNL2 |
Syima |
|
Joe Sheane |
|
SFR-00005548 |
Facebook |
Hong Kong |
2022-06-23 17:23:00 |
LOW |
HKG4 |
Muhammad |
|
Joe Sheane |
