| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009436 | Meta | Australia | 2025-02-25 08:32:00 | LOW | SYD3 | Zul | Start Date: 2025-02-28 08:00 End Date: 2025-02-28 11:00 | Fuchieng Khounnoraj |
| SFR-00009434 | Meta | Malaysia | 2025-02-24 20:56:00 | LOW | SIN9 | Syima | Start Date: 2025-02-26 09:00 End Date: 2025-02-26 13:00 | Prakadeesan Selvaraj |
| SFR-00009433 | Meta | Taiwan | 2025-02-24 20:17:00 | LOW | TPE1 | Syima | Start Date: 2025-02-26 09:00 End Date: 2025-02-26 12:00 | Prakadeesan Selvaraj |
| SFR-00009432 | Meta | Malaysia | 2025-02-24 17:15:00 | HIGH | SIN9 | Syima | Start Date: 25 Feb 2025 End Date: 25 Feb 2025 Time: 09:00am-04:00pm local time | Sriram Vairamony |
| SFR-00009431 | Meta | Taiwan | 2025-02-24 16:04:00 | HIGH | TPE1 | Syima | Start Date: 2025-02-25 10:00 End Date: 2025-02-25 12:00 | Gonzales Jasper Babaan |
| SFR-00009430 | Meta | Malaysia | 2025-02-24 14:32:00 | LOW | KUL3 | Nabil | Details of Request: Before starting any onsite activity, the attending engineer should call Chao Yong Leong on 65 82022269 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Miscellaneous General Smart Hands to find the part (see attached image), remove part from site, and hand it over to Cisco courier pickup. Cisco courier will call Smart Hands prior to arrival. Meta reference number: nwt19703293 | Chao Yong Leong |
| SFR-00009429 | Meta | Australia | 2025-02-24 11:20:00 | LOW | SYD2 | Nabil | Site:SYD2 Date: Feb 26, 2025 Time: 12:00 pm (Sydney time) Task: T213603278 Sow: Metal shelve installation , (Detailed MOP shared with Billy) | Aravind Kesavan |
| SFR-00009428 | Meta | Taiwan | 2025-02-22 10:57:00 | LOW | TPE5 | Anis | Start Date: 2025-02-24 09:00 End Date: 2025-02-24 17:00 | Irin Fairos |
| SFR-00009427 | Meta | New Zealand | 2025-02-22 06:09:00 | LOW | AKL1 | Anis | Start Date: 2025-02-26 09:00 End Date: 2025-02-26 11:00 | Kelsey Bryant |
| SFR-00009426 | Meta | Hong Kong | 2025-02-21 14:20:00 | LOW | HKG4 | Anis | Site ID: HKG4 Date : 2025-02-24 Time (Site Local Time): 9:00 AM | Choon Fatt Lee |