| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006000 |
Facebook |
Taiwan |
2022-10-18 16:17:00 |
HIGH |
TPE5 |
Anis |
TPE5
Vetas SH to receive the shipment on site and guide driver to deliver the compute rack into our cage. thanks. |
Izabella Rzhakhova |
|
SFR-00005999 |
Facebook |
Taiwan |
2022-10-18 14:57:00 |
HIGH |
TPE1 & TPE5 |
Muhammad Syafiq |
TPE1 & TPE5 | 18 Oct - 21 Oct 2022 | GSW / MSW Deployment
Sites: TPE1 & TPE5
Dates: 18 Oct - 21 Oct 2022
TPE1 approval: S202210180007
TPE5 approved. No need ref |
James Young |
|
SFR-00005998 |
Facebook |
Malaysia |
2022-10-18 14:39:00 |
HIGH |
KUL3 |
Muhammad Syafiq |
KUL3 Smart Hands Request #34774 | Oct 19 | nwt15725675
Start Date: 2022-10-19 08:00 +08
End Date: 2022-10-19 16:00 +08
Details of Request: Before starting any onsite activity, the attending engineer should call IBOS on 65 91457216 to work together with a Facebook engineer.
Scope of Work:
Vetas SH required to help Check serials and sign off on POD |
Dylan Tian |
|
SFR-00005997 |
Facebook |
Malaysia |
2022-10-18 12:09:00 |
HIGH |
KUL2 |
Muhammad Syafiq |
KUL2 Smart Hands Request 34759 | Oct 19 | nwt15725275
Vendor Facility Name : AIMS Data Centre
Cage: 6F-C
Starting Date and Time: Oct 19, 2022 3:00 AM LT
Ending Date and Time: Oct 19, 2022 5:00 AM LT
Scope Of Work:
SH should call us on +16503087200 option 1 before the activity and mention FB ticket nwt15650932
so that we can troubleshoot together.
SH Need to Replace PSU 02 with RMA . |
Kang Kevana |
|
SFR-00005996 |
Facebook |
Singapore |
2022-10-18 10:30:00 |
HIGH |
SIN1 & SIN6 |
Muhammad Syafiq |
Urgent | SIN1 and SIN6 | ASW Installation | 18 - 19 Oct 2022
SIN1
SIN6
Date: 18 - 19 October 2022
Time: 0900-1800 hrs |
Raymond Park |
|
SFR-00005995 |
Facebook |
Singapore |
2022-10-17 18:40:00 |
HIGH |
XSP1 |
Syima |
XSP1 Smart Hands Request #34580 | Oct 17 | nwt15717069 |
Davor Dundovic |
|
SFR-00005994 |
Facebook |
Singapore |
2022-10-17 17:00:00 |
LOW |
SIN1 |
Syima |
SIN1 Smart Hands Request #34646 | Oct 19 | nwt15722079 |
Diego Rocha |
|
SFR-00005993 |
Facebook |
Singapore |
2022-10-17 14:18:00 |
HIGH |
SIN1 |
Zul |
Start Date: 2022-10-18 03:00 +08
End Date: 2022-10-18 05:00 +08 |
Arnold Hui |
|
SFR-00005992 |
Facebook |
Malaysia |
2022-10-17 12:57:00 |
HIGH |
KUL2 & KUL3 |
Zul |
Start Time: 23:30 18th Oct 2022 (GMT+8)
End Time: 11:00 19th Oct 2022 (GMT+8) |
James Yong |
|
SFR-00005991 |
Facebook |
Hong Kong |
2022-10-17 10:20:00 |
LOW |
HKT1, HKG5 and HKG6 |
Zul |
Date: 19-21 Oct 2022
Time: Please arrange with Ciena personel (Terry Fong Ngan +852 62378835)
Site: HKT1, HKG5 and HKG6 |
Derek Tan |
