| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006640 |
Facebook |
New Zealand |
2023-03-30 08:52:00 |
LOW |
AKL1 |
Rahimi |
Start Date: 2023-03-31 09:00 NZDT
End Date: 2023-03-31 17:00 NZDT |
Pyie Sone Aung |
|
SFR-00006639 |
Facebook |
Singapore |
2023-03-30 08:41:00 |
HIGH |
SIN1 |
Muhammad Syafiq |
SIN1 Smart Hands Request 47117 | Mar 31 | nwt16266987
Starting Date and Time: Mar 31, 2023 11:00 AM
Ending Date and Time: Mar 31, 2023 3:00 PM |
Minhui Yeh |
|
SFR-00006638 |
Facebook |
Singapore |
2023-03-30 08:13:00 |
HIGH |
HKG7 |
Muhammad Syafiq |
Site: HKG7
Date: 31st March 2023 & 3rd April 2023
Time: 9:00 am
SoW: Optical Deployment
POC: Derek & Donn |
Leon Lim |
|
SFR-00006637 |
Facebook |
Singapore |
2023-03-30 14:02:00 |
LOW |
XSP1 |
Rahimi |
Start Date: 2023-04-04 09:00 +08
End Date: 2023-04-04 17:00 +08 |
May Lim |
|
SFR-00006635 |
IX Telecom |
Hong Kong |
2023-03-30 13:40:00 |
HIGH |
IGW21.HK |
Muhammad Syafiq |
Activity : troubleshooting link ge-3/0/0
Node : IGW21.HK
Date & Time : ASAP
Site Address : Building: Rack P14, Room 708, 7th Floor, Mega iAdvantage, 399 Chai Wan Road, Chai Wan, Hong Kong,
Floor: 7
Tools : 1. fiber cleaner
2. fiber patch cord LC-LC & LC-SC
3. Loopback tool |
IX Telecom |
|
SFR-00006636 |
Facebook |
Singapore |
2023-03-30 13:49:00 |
LOW |
XSP2 |
Rahimi |
Please assist to provide support:
XSP2
Date: 31 Mar 2023
Time: 0930hrs
SoW: RMA replacement work.
XSP2 2x pdu RMA#50002237 Tracking No. 396186344412 |
Raymond Pak |
|
SFR-00006335 |
IX Telecom |
Hong Kong |
2023-03-30 13:38:00 |
HIGH |
GW21.HK |
Muhammad Syafiq |
Activity : troubleshooting link ge-3/0/0
Node : IGW21.HK
Date & Time : ASAP
Site Address : Building: Rack P14, Room 708, 7th Floor, Mega iAdvantage, 399 Chai Wan Road, Chai Wan, Hong Kong,
Floor: 7 |
IX Telecom |
|
SFR-00006634 |
Facebook |
Hong Kong |
2023-03-29 17:50:00 |
HIGH |
HKT1 |
Anis |
HKT1 | Migration | 30th March - 13th April 2023 |
Leon LimQianRong |
|
SFR-00006633 |
Facebook |
Hong Kong |
2023-03-29 17:50:00 |
HIGH |
HKG6 |
Anis |
HKG6 | Migration | 30th March - 13th April 2023 |
Leon LimQianRong |
|
SFR-00006632 |
Facebook |
Hong Kong |
2023-03-29 17:50:00 |
HIGH |
HKG5 |
Anis |
HKG5 | Migration | 30th March - 13th April 2023 |
Leon LimQianRong |
