| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009741 | Lumen | Singapore | 2025-05-06 11:18:00 | high | SG1 | Syafiq Izz | Please arrange for support engineer on 7th May 2025 (0001hrs SGT onward) for Hot-cut maintenance activity. | Soo Boon Yeoh |
| SFR-00009740 | Meta | Singapore | 2025-05-06 10:15:00 | high | SIN11 | Syafiq Izz | Start Date: 2025-05-07 09:00 End Date: 2025-05-07 17:00 | Chao Yong Leong |
| SFR-00009739 | Meta | Singapore | 2025-05-06 09:09:00 | high | SIN2 | Syafiq Izz | Start Date: 2025-05-07 09:00 End Date: 2025-05-07 17:00 | Chao Yong Leong |
| SFR-00009738 | Meta | Singapore | 2025-05-04 10:03:00 | low | XSP1 | Syafiq Izz | Start Date: 2025-05-07 09:00 End Date: 2025-05-07 17:00 | Rachel Cheong |
| SFR-00009737 | Meta | Malaysia | 2025-05-03 07:35:00 | low | KUL3 | Syafiq Izz | Start Date: 2025-05-05 09:00 End Date: 2025-05-05 17:00 | Jessica Piesco |
| SFR-00009736 | Meta | Hong Kong | 2025-05-02 15:44:00 | low | HKG1 | Syima Aziz | [FX1196098] [MEDIUM]nwt20679182 - [HKG1] SmartHands Request | Kannan Venkatesan |
| SFR-00009735 | Meta | Philippines | 2025-05-02 15:17:00 | low | MNL1 | Syima Aziz | [FX1196053] [LOW]nwt20679119 - [MNL1] SmartHands Request | Chao Yong Leong |
| SFR-00009734 | Meta | Philippines | 2025-05-01 22:02:00 | low | MNL1 | Syima Aziz | [FX1194205] [MEDIUM]nwt20670434 - [MNL1] SmartHands Request | Alan McDermott |
| SFR-00009733 | Meta | Australia | 2025-05-01 21:58:00 | low | SYD3 | Syima Aziz | [FX1193759] [MEDIUM]nwt20668566 - [SYD3] SmartHands Request | Bruno daSilva |
| SFR-00009732 | Meta | Singapore | 2025-05-01 01:57:00 | low | SIN7 | Syima Aziz | Start Date: 2025-05-02 09:00 End Date: 2025-05-02 11:00 | William Peralta |