| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006935 |
Facebook |
Malaysia |
2023-06-18 05:12:00 |
HIGH |
SIN9 |
Muhammad Syafiq |
[FX390901] - nwt16538820, - [SIN9] SmartHands Request
Activity start time: 2023-06-19 09:00
Activity end time: 2023-06-19 11:30 |
Valerie Faircloth |
|
SFR-00006934 |
Facebook |
Singapore |
2023-06-17 03:20:00 |
LOW |
XSP1 |
Muhammad Syafiq |
[FX390816] - nwt16538240, - [XSP1] SmartHands Request
Activity start time: 2023-06-19 09:00
Activity end time: 2023-06-19 17:00 |
Bennet Joseph |
|
SFR-00006834 |
Facebook |
Singapore |
2023-06-17 03:20:00 |
LOW |
XSP1 |
Muhammad Syafiq |
[FX390816] - nwt16538240, - [XSP1] SmartHands Request
Activity start time: 2023-06-19 09:00
Activity end time: 2023-06-19 17:00 |
Bennet Joseph |
|
SFR-00006933 |
Facebook |
Hong Kong |
2023-06-17 21:08:00 |
LOW |
HKT1 |
Muhammad Syafiq |
[FX390532] - nwt16501438, - [HKT1] SmartHands Request
Activity start time: 2023-06-19 09:00
Activity end time: 2023-06-19 17:00 |
Arpit Ahlawat |
|
SFR-00006932 |
Facebook |
Malaysia |
2023-06-17 01:00:00 |
LOW |
KUL2 |
Anis |
KUL2 Smart Hands Request #54933 | Jun 19 | nwt16533625 |
Eli Klein |
|
SFR-00006931 |
Facebook |
Singapore |
2023-06-16 17:29:00 |
LOW |
XSP1 |
Anis |
XSP1 | Cage F5SC02 Decom | 20th June 2023 - 21st June 2023 |
Leon LimQianRong |
|
SFR-00006930 |
Facebook |
Hong Kong |
2023-06-16 17:25:00 |
LOW |
HKG7 |
Anis |
HKG7 | Optical Migration | 19th - 21st June 2023 | |
Leon LimQianRong |
|
SFR-00006929 |
Facebook |
Hong Kong |
2023-06-16 17:23:00 |
LOW |
HKT1 |
Anis |
HKT1 | Optical Migration | 19th - 21st June 2023 |
Leon LimQianRong |
|
SFR-00006928 |
Facebook |
Australia |
2023-06-16 06:37:00 |
LOW |
SYD2 |
Muhammad Syafiq |
SYD2 Smart Hands Request #54602 | Jun 21 | nwt16531152
Start Date: 2023-06-21 02:00 AEST
End Date: 2023-06-21 10:00 AEST |
Alan McDermott |
|
SFR-00006927 |
Facebook |
Malaysia |
2023-06-16 05:22:00 |
LOW |
KUL2 |
Muhammad Syafiq |
[T156024314] Onsite Support KUL2
Please arrange 1 technician onsite KUL2 cage 6F-C to support following items:
1. Fix the Compute (KUT2C02 rename to KUL2C02)
1. fnedge268.02.kul2.facebook.com
2. fnedge198.02.kul2.facebook.com
2. Check the 9x Intel Flashcard still in lock box in Cage 6F-C (T151727182)
Date: Jun 19th 09:00-18:00 |
Stephen Dunn |
