| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006878 |
Facebook |
Taiwan |
2023-06-07 12:03:00 |
HIGH |
TPE3 |
Muhammad Syafiq |
[FX381391] - nwt16493149, - [TPE3] SmartHands Request
Activity start time: 2023-06-08 09:00
Activity end time: 2023-06-08 17:00
Scope of Work #1: Troubleshoot Network Equipment |
Vincent O'Rourke |
|
SFR-00006877 |
Facebook |
Hong Kong |
2023-06-07 09:17:00 |
HIGH |
HKT1 |
Muhammad Syafiq |
HKT1 | RMA installation | 8th - 9th June 2023 |
Date: 8th - 9th June 2023
Time: 09:00 am
SOW: RMA installation
POC: Derek & Donn |
Leon Lim |
|
SFR-00006876 |
Facebook |
Singapore |
2023-06-07 13:36:00 |
HIGH |
SIN1 |
Anis |
[FX381188] - nwt16478414, - [SIN1] SmartHands Request Activity start time: 2023-06-08 09:00
Activity end time: 2023-06-08 17:00 |
Kanyou Vue |
|
SFR-00006875 |
Facebook |
Hong Kong |
2023-06-07 11:01:00 |
HIGH |
HKG7 |
Anis |
HKG7 | RMA installation | 8th - 9th June 2023 | |
Leon LimQianRong |
|
SFR-00006874 |
Facebook |
Singapore |
2023-06-07 04:00:00 |
HIGH |
SIN1 |
Anis |
[FX380831] - nwt16465078, - [SIN1] SmartHands Request Activity start time: 2023-06-07 05:00
Activity end time: 2023-06-07 13:00 |
Pyie Sone Aung |
|
SFR-00006873 |
Facebook |
Philippines |
2023-06-06 22:50:00 |
LOW |
MNL1 |
Zul |
Activity start time: 2023-06-07 09:00
Activity end time: 2023-06-07 17:00 |
Alan McDermott |
|
SFR-00006872 |
Facebook |
Hong Kong |
2023-06-06 16:38:00 |
LOW |
HKT1 |
Zul |
Activity start time: 2023-06-07 10:00
Activity end time: 2023-06-07 17:00 |
Sulaiman Mohamed |
|
SFR-00006871 |
Facebook |
Hong Kong |
2023-06-06 15:25:00 |
LOW |
HKG5 |
Zul |
Activity start time: 2023-06-13 09:00
Activity end time: 2023-06-13 17:00 |
Jesslyn Tan |
|
SFR-00006870 |
Facebook |
Hong Kong |
2023-06-06 15:06:00 |
LOW |
HKT1 |
Zul |
Activity start time: 2023-06-13 09:00
Activity end time: 2023-06-13 17:00 |
Jesslyn Tan |
|
SFR-00006869 |
Facebook |
Philippines |
2023-06-06 14:35:00 |
LOW |
MNL1 |
Syima |
[FX380220] - [MNL1] SmartHands Request |
Jesslyn Tan |
