| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009308 | Meta | Singapore | 2025-01-29 16:32:00 | HIGH | SIN1 | Nabil | Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS NETWORK BREAKFIX on +1 6503087200 option 1 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Troubleshoot Network Equipment call ENS on +1 650 308 7200 Option 1 use Meta reference # nwt19708968 and check/clean/replace fiber/optics and place loops as instructed by the engineer between bb03.sin1:et-1/0/21 and sin1-ts021:1/17 Device details: name = bb03.sin1.tfbnw.net datacenter = sin1 suite = 7A:00100 row = 1 rack = 04 rack_position = 01 serial_number = DQ563 asset_tag = 2762123 make = Juniper Networks model = PTX10008-PREMIUM name = sin1-ts021.tfbnw.net datacenter = sin1 suite = 7A:00100 row = 2 rack = 02 rack_position = 11 serial_number = M9909F84 asset_tag = EJ12296 make = Ciena model = K86-C049-900 Meta reference number: nwt19708968 | Gabor Ballabas |
| SFR-00008308 | Meta | Australia | 2025-01-29 06:33:00 | HIGH | SYD3 | Muhammad Syafiq | Start Date: 2025-01-30 09:00 End Date: 2025-01-30 17:00 | Gafaru Bello |
| SFR-00009307 | Meta | Australia | 2025-01-29 03:09:00 | LOW | SYD2 | Muhammad Syafiq | Start Date: 2025-01-31 14:00 End Date: 2025-01-31 16:00 | Eli Felzien |
| SFR-00009306 | Meta | Malaysia | 2025-01-28 23:01:00 | LOW | KUL3 | Anis | Ali Najaf Gardezi | |
| SFR-00009305 | Meta | Singapore | 2025-01-28 17:00:00 | LOW | SIN1 | Anis | Start Date: 2025-01-31 10:00 End Date: 2025-01-31 12:00 | Szilard Povisel |
| SFR-00009304 | Meta | Malaysia | 2025-01-28 10:14:00 | HIGH | KUL3 | Muhammad Syafiq | Start Date: 29 Jan 2025 End Date: 29 Jan 2025 Time: 09:00am-05:00pm local time Requestor: Vincenz, +63 9178585323 SOW: Before proceeding with activity, please contact engineer Vincenz, +63 9178585323 -SH to refer to the attached file kul3_mesh_SH.xlsx. -Claim the package, this contains all required materials: Order # 3511519 / Shreq # 404298 - Delivered on 27 Jan 2025 Inbound: SRF920237 1. Prelay from OLD_A to NEW_Z. Leave hanging first. 2. On our go signal, disconnect existing cable OLD_A OLD_Z. 3. Patch the new prelaid cables OLD_A NEW_Z. We'll confirm if the links went up. 4. Print/attach updated cable labels. | nadbinte@meta.com |
| SFR-00009303 | Meta | Malaysia | 2025-01-28 10:11:00 | HIGH | KUL2 | Muhammad Syafiq | Start Date: 29 Jan 2025 End Date: 29 Jan 2025 Time: 09:00am-05:00pm local time Requestor: Vincenz, +63 9178585323 SOW: Before proceeding with activity, please contact engineer Vincenz, +63 9178585323 -SH to refer to the attached file kul2_mesh_SH.xlsx. -Claim the package, this contains all required materials: Order # 3511518 / Shreq # 404296 - Delivered on 27 Jan 2025 Inbound: SR-040817 1. Prelay from OLD_A to NEW_Z. Leave hanging first. 2. On our go signal, disconnect existing cable OLD_A OLD_Z. 3. Patch the new prelaid cables OLD_A NEW_Z. We'll confirm if the links went up. 4. Print/attach updated cable labels. | Nadhirah Binte Mohd Rapi |
| SFR-00009302 | Meta | Singapore | 2025-01-27 23:09:00 | HIGH | SIN1 | Anis | Start Date: 2025-01-28 09:00 End Date: 2025-01-28 17:00 | Padraic Egan |
| SFR-00009301 | Meta | Singapore | 2025-01-27 22:50:00 | HIGH | SIN1 | Anis | Start Date: 2025-01-28 09:00 End Date: 2025-01-28 17:00 | Padraic Egan |
| SFR-00009300 | Meta | Philippines | 2025-01-27 16:10:00 | HIGH | ap-ph-prin | Anis | Start Date: 2025-01-28 10:00 End Date: 2025-01-28 17:00 | Hamish Jude Patrick |